Frequently asked questions.

  • A podiatrist can treat any foot problems you have whether that is routine care because you find it difficult to reach your feet yourself or more complicated problems such as foot pain. Podiatrists are fully qualified to provide assessment, diagnosis and treatment of foot, ankle and lower limb conditions. It is always better to seek help sooner rather than later. A Podiatrist can offer you advice and treatment to improve your feet and thereby improving your quality of life. Podiatry treatment is particularly important for those with conditions such as Diabetes, Arthritis and circulatory problems.

  • Please contact us by phone or email to book an appointment. Please leave a message and we will get back to you as soon as possible. You will find the contact details at the top and bottom of our website

  • No, you can refer yourself. Please phone or email us to book an appointment. You will find our details on our Contact us page.

  • No. Most of our treatments are pain free. We use sharp instruments such as nail clippers and scalpels, with single use sterile blades. Most people find the treatment very relaxing and patients constantly comment on how gentle Judy is.

  • This will depend on the condition of your feet and the type of foot conditions you have. If it’s a condition we can cure it may only take 1-3 sessions. If it is for routine care such as nail cutting or callus or corn removal the return time will generally be between 6-12 weeks depending on speed of nail and skin growth. The speed of nail and skin growth varies from individual to individual. At your initial new patient assessment appointment a proposed treatment plan will be discussed with you.

  • Yes. We hold the foot gently but firmly when treating and most people, even the most ticklish of patients find they have no problems with the treatment.

  • Please see our prices on the “Our Services” page

  • Please call us as soon as possible. If we don’t answer please leave a message. We understand that there are times when you need to change your appointment. Please try to give us as much notice as possible. We are often fully booked and if you give us notice we are able to offer your appointment slot to someone else who is waiting. We charge £30 for any missed appointments. We reduce this to £20 if you call and let us know. There is no charge for any appointments cancelled with more than 24 hours notice.

  • This varies due to different conditions, assessment and time taken to explain and advise. As a general guideline please see the following lengths of appointments:

    New patient Assessment and treatment: 45mins-60mins

    Routine Podiatry: 30-40mins

    Home visit: 30-40 mins

    Biomechanical (Musculoskeletal) Assessment: 45 mins

    Nail reconstruction: 60-90 mins depending on number of nails.

    Warm wax therapy : 30 mins

    Laser therapy: 30-40 mins depending on condition.

  • No we do not offer home visits. We are happy to recommend other Podiatrists that do offer a home visiting service. The only exception to this are home visits to existing patients who find themselves in the short term unable to come to the clinic due to recovering from illness or operations. If home visits are required for the long term a home visiting Podiatrist will be recommended. Feet Freedom home visits will be charged at £65 due to petrol costs and extra time away from the clinic. Extra costs will be incurred for petrol if the home visit is more than 10 miles from either clinic.

  • Judy has the highest standards of cleanliness and prides herself on this high level of infection control. The clinic is cleaned between each patient, this includes cleaning the floor and all surfaces that the patient comes into contact with. The clinic is ventilated and the use of face masks and hand gel or hand washing is recommended to patients. Judy will wash her hands between each patient and wear clean gloves and apron. Judy will wear a mask, if you are hard of hearing please ask Judy if you would prefer her to wear a clear visor to enable lip reading. The instruments are cleaned using an ultrasonic cleaner and cleaning agent followed by steam sterilisation and stored in sterile sealed bags. This is in accordance with the highest standards of practice.

  • Chiropody is an outdated term that used to be used for the footcare profession. Chiropodists are now called Podiatrists as this is the internationally recognised term.

    Podiatrists undertake 3 years of rigorous study and training leading to a Bachelor of science honours degree in Podiatry. (Podiatrists qualifying before 1992 will have a diploma qualification).

    Podiatrists will be registered with the Health and Care Professions Council (HCPC) which ensures high standards of care for patients.

    Podiatrists will be members of a prestigious body such as The Royal College of Podiatry.

    Foot health practitioners undertake a short training and should not be confused with Podiatrists.

Privacy Policy

We take your privacy and confidentiality very seriously.

Information that is collected when you book or attend an appointment will include contact details such as address, phone number and email address and personal medical history.

Your contact details are used to book, confirm and remind you about your appointment. Your contact details would also be used to discuss your appointment with you or your care and also for audit purposes within Freedom Feet Podiatry. Your details will never be shared outside Freedom Feet Podiatry without your consent.

We use a secure cloud medical storage system called Cliniko ( www.cliniko.com) to store your information. The website is powered by Squarespace and website usage information is collected using cookies. We take your data protection very seriously and we are registered with the ICO (Information Commisioners Office) the UK’s data protection regulator.

Records are kept for the periods governed by law and as directed by the HCPC and The Royal College of Podiatry.

COVID Policy

All current government and Royal college of Podiatry guidance is strictly followed.

The clinic is ventilated with fresh air. All surfaces are cleaned between each patient . The podiatrist will wear a mask or a visor . We prefer patients to wear masks but this is now not mandatory.